Customer care
Shipping & Returns
How Prosperity Harvest orders are prepared, dispatched, delivered, and returned.
Last updated: September 26, 2026
Processing and dispatch
Master Leung prepares Prosperity Harvest orders in Hong Kong. Please allow up to five business days for processing and dispatch. This processing window is separate from transit time.
Estimated transit
After dispatch, estimated transit is 8–12 business days. Carrier conditions, customs, weather, and the destination may affect delivery. International delivery times vary and are not guaranteed.
Tracking
When tracking becomes available, it is sent to the email address used at checkout. Customers should check spam or promotions folders and retain the order-confirmation email.
Address accuracy
Please review the shipping address before placing an order. Contact us immediately if a correction is needed. We cannot guarantee an address change or redirect after dispatch, and customers may be responsible for costs caused by an incorrect address.
If dispatch is delayed
If we cannot dispatch within the promised processing window, we will notify you and offer the choice to consent to the delay or cancel the affected order for a prompt refund.
Damaged, defective, or incorrect orders
Contact us promptly with your order number, a description of the issue, and clear photographs of the item and shipping package. If the order is confirmed damaged, defective, or incorrect, Prosperity Harvest will provide appropriate return or replacement instructions and cover the required return postage.
Returns
Return requests must be submitted within 30 days of delivery. Physical products must be returned to qualify for a refund. Unless the order is damaged, defective, or incorrect, the customer pays return postage. See the Refund Policy for eligibility and timing.
Customer care
Shipping & Returns
How Prosperity Harvest orders are prepared, dispatched, delivered, and returned.
Last updated: September 26, 2026
Processing and dispatch
Master Leung prepares Prosperity Harvest orders in Hong Kong. Please allow up to five business days for processing and dispatch. This processing window is separate from transit time.
Estimated transit
After dispatch, estimated transit is 8–12 business days. Carrier conditions, customs, weather, and the destination may affect delivery. International delivery times vary and are not guaranteed.
Tracking
When tracking becomes available, it is sent to the email address used at checkout. Customers should check spam or promotions folders and retain the order-confirmation email.
Address accuracy
Please review the shipping address before placing an order. Contact us immediately if a correction is needed. We cannot guarantee an address change or redirect after dispatch, and customers may be responsible for costs caused by an incorrect address.
If dispatch is delayed
If we cannot dispatch within the promised processing window, we will notify you and offer the choice to consent to the delay or cancel the affected order for a prompt refund.
Damaged, defective, or incorrect orders
Contact us promptly with your order number, a description of the issue, and clear photographs of the item and shipping package. If the order is confirmed damaged, defective, or incorrect, Prosperity Harvest will provide appropriate return or replacement instructions and cover the required return postage.
Returns
Return requests must be submitted within 30 days of delivery. Physical products must be returned to qualify for a refund. Unless the order is damaged, defective, or incorrect, the customer pays return postage. See the Refund Policy for eligibility and timing.
Customer care
Shipping & Returns
How Prosperity Harvest orders are prepared, dispatched, delivered, and returned.
Last updated: September 26, 2026
Processing and dispatch
Master Leung prepares Prosperity Harvest orders in Hong Kong. Please allow up to five business days for processing and dispatch. This processing window is separate from transit time.
Estimated transit
After dispatch, estimated transit is 8–12 business days. Carrier conditions, customs, weather, and the destination may affect delivery. International delivery times vary and are not guaranteed.
Tracking
When tracking becomes available, it is sent to the email address used at checkout. Customers should check spam or promotions folders and retain the order-confirmation email.
Address accuracy
Please review the shipping address before placing an order. Contact us immediately if a correction is needed. We cannot guarantee an address change or redirect after dispatch, and customers may be responsible for costs caused by an incorrect address.
If dispatch is delayed
If we cannot dispatch within the promised processing window, we will notify you and offer the choice to consent to the delay or cancel the affected order for a prompt refund.
Damaged, defective, or incorrect orders
Contact us promptly with your order number, a description of the issue, and clear photographs of the item and shipping package. If the order is confirmed damaged, defective, or incorrect, Prosperity Harvest will provide appropriate return or replacement instructions and cover the required return postage.
Returns
Return requests must be submitted within 30 days of delivery. Physical products must be returned to qualify for a refund. Unless the order is damaged, defective, or incorrect, the customer pays return postage. See the Refund Policy for eligibility and timing.
Customer care
Shipping & Returns
How Prosperity Harvest orders are prepared, dispatched, delivered, and returned.
Last updated: September 26, 2026
Processing and dispatch
Master Leung prepares Prosperity Harvest orders in Hong Kong. Please allow up to five business days for processing and dispatch. This processing window is separate from transit time.
Estimated transit
After dispatch, estimated transit is 8–12 business days. Carrier conditions, customs, weather, and the destination may affect delivery. International delivery times vary and are not guaranteed.
Tracking
When tracking becomes available, it is sent to the email address used at checkout. Customers should check spam or promotions folders and retain the order-confirmation email.
Address accuracy
Please review the shipping address before placing an order. Contact us immediately if a correction is needed. We cannot guarantee an address change or redirect after dispatch, and customers may be responsible for costs caused by an incorrect address.
If dispatch is delayed
If we cannot dispatch within the promised processing window, we will notify you and offer the choice to consent to the delay or cancel the affected order for a prompt refund.
Damaged, defective, or incorrect orders
Contact us promptly with your order number, a description of the issue, and clear photographs of the item and shipping package. If the order is confirmed damaged, defective, or incorrect, Prosperity Harvest will provide appropriate return or replacement instructions and cover the required return postage.
Returns
Return requests must be submitted within 30 days of delivery. Physical products must be returned to qualify for a refund. Unless the order is damaged, defective, or incorrect, the customer pays return postage. See the Refund Policy for eligibility and timing.
Customer care
Shipping & Returns
How Prosperity Harvest orders are prepared, dispatched, delivered, and returned.
Last updated: September 26, 2026
Processing and dispatch
Master Leung prepares Prosperity Harvest orders in Hong Kong. Please allow up to five business days for processing and dispatch. This processing window is separate from transit time.
Estimated transit
After dispatch, estimated transit is 8–12 business days. Carrier conditions, customs, weather, and the destination may affect delivery. International delivery times vary and are not guaranteed.
Tracking
When tracking becomes available, it is sent to the email address used at checkout. Customers should check spam or promotions folders and retain the order-confirmation email.
Address accuracy
Please review the shipping address before placing an order. Contact us immediately if a correction is needed. We cannot guarantee an address change or redirect after dispatch, and customers may be responsible for costs caused by an incorrect address.
If dispatch is delayed
If we cannot dispatch within the promised processing window, we will notify you and offer the choice to consent to the delay or cancel the affected order for a prompt refund.
Damaged, defective, or incorrect orders
Contact us promptly with your order number, a description of the issue, and clear photographs of the item and shipping package. If the order is confirmed damaged, defective, or incorrect, Prosperity Harvest will provide appropriate return or replacement instructions and cover the required return postage.
Returns
Return requests must be submitted within 30 days of delivery. Physical products must be returned to qualify for a refund. Unless the order is damaged, defective, or incorrect, the customer pays return postage. See the Refund Policy for eligibility and timing.